Most of our products are brand new. However, we also offer open-box, overstock, and liquidation items at discounted prices. The condition of each item is clearly stated on the product page.

Some products include installation hardware and manuals, but this is not guaranteed for all listings. Please check the product description or contact us for clarification.

Yes. We source our inventory from authorized distributors, liquidation sales, and trusted partners. While we are not always directly affiliated with the manufacturers, we only sell authentic products.

Open-box items are typically products that have been returned by customers or used as display models. These items are inspected for quality and functionality before being listed for sale.

Manufacturer warranties may not apply to third-party resellers like Pentzer Deals. If warranty coverage is important to you, we recommend checking directly with the brand before purchase.

We carry reputable home improvement brands such as Glacier Bay, KOHLER, KRAUS, ROSWELL, Water Creation, and more. Brand details are listed on each product page.

Yes, we accept returns within a specified time frame. Please review our return policy for detailed instructions and any restocking fees that may apply.

We recommend measuring your space carefully and reviewing the product dimensions listed on each product page. If you’re unsure, feel free to contact us for advice.

Yes. As a reseller of overstock and open-box items, we can offer lower prices than most big-box stores—without compromising on quality.

Of course! Our support team is here to help with product recommendations based on your style, budget, and space needs. Contact us anytime for personalized guidance.Email us at support@pentzerdeals.site