At Pentzer Deals, we are committed to delivering high-quality bathroom sinks and ensuring complete customer satisfaction. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased from our online store.
1. Warranty Coverage
We offer a standard 1-year limited warranty on most bathroom sinks, unless otherwise specified on the product page. This warranty covers:
Manufacturing defects
Structural flaws
Issues arising under normal household use
Note: Warranty coverage may vary by product. Please check the product listing for specific warranty details.
2. Warranty Period
The warranty period begins on the date of purchase and continues for one (1) year unless otherwise stated.
3. Warranty Claims
To initiate a warranty claim, please follow these steps:
Step 1: Contact Us
Email our support team at support@pentzerdeals.site or call us at +1 724 389 7564.
Step 2: Provide Details
Include the following information:
Order number
Product name and model
Description of the issue
Clear photos or videos of the defect
Step 3: Return Authorization
If your claim is approved, we will send you instructions on how to return the product or proceed with warranty service.
4. Exclusions
The warranty does not cover the following:
Damage due to misuse, negligence, accidents, or improper installation
Cosmetic wear and tear (scratches, stains, etc.) from regular use
Any modifications, repairs, or alterations made by unauthorized parties
Products purchased from unauthorized sellers or third-party platforms
Damage caused by water pressure beyond recommended levels or use with incompatible plumbing systems
5. Limitation of Liability
Pentzer Deals’ responsibility under this warranty is limited solely to the repair or replacement of the defective product. We are not liable for:
Installation or removal costs
Loss of use, inconvenience, or any incidental or consequential damages
6. How to Contact Us
If you have any questions about your product’s warranty or need help with a claim, please contact us:
Pentzer Deals
📍 735 Merlin St, Bristol, PA 19007
📞 +1 724 389 7564
📧 support@pentzerdeals.site
