At Pentzer Deals, we are committed to delivering your bathroom essentials quickly, safely, and efficiently. This Shipping & Delivery Policy outlines the terms and conditions regarding order processing, shipping timelines, methods, and delivery expectations.
1. Shipping Locations
We currently offer shipping to:
All states within the United States
Netherlands and Belgium (for select items with free shipping)
If you are located outside these regions, please contact our support team at support@pentzerdeals.site to check availability.
2. Order Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been successfully placed.
Once shipped, you will receive a tracking number via email.
3. Estimated Shipping Times
| Destination | Estimated Delivery Time |
|---|---|
| United States | 3–7 business days |
| Netherlands/Belgium | 5–10 business days |
Please note: Delivery times may vary depending on your location, weather conditions, or seasonal demand.
4. Shipping Rates
We are pleased to offer:
Free Standard Shipping to the United States, Netherlands, and Belgium
Expedited shipping options available at checkout (additional charges apply)
Shipping rates for other regions or special delivery services will be calculated at checkout.
5. Tracking Your Order
Once your order is shipped:
A tracking link will be sent to your email
You can also track your order directly from the “Track Order” page on our website
6. Delivery Issues
If you experience any of the following:
Missing or delayed packages
Damaged goods upon arrival
Tracking showing “Delivered” but item not received
Please contact our support team within 7 days of the expected delivery date at support@pentzerdeals.site. We will promptly investigate and resolve the issue.
7. Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Pentzer Deals is not responsible for:
Orders shipped to incorrect addresses provided by the customer
Lost packages due to address errors
If you realize a mistake in your address, contact us immediately at +1 724 389 7564 or support@pentzerdeals.site.
8. International Customs & Duties
For international orders (outside the U.S.):
Customers are responsible for any applicable customs fees, import duties, or taxes.
These fees are not included in the product or shipping price.
Please check with your country’s customs office before placing an order.
9. Delivery Partners
We work with trusted shipping providers including:
USPS
FedEx
UPS
DHL (for international orders)
Our goal is to ensure safe and timely delivery to every customer.
10. Questions or Help?
If you have any questions regarding your shipment, feel free to reach out to us:
Pentzer Deals
📍 735 Merlin St, Bristol, PA 19007
📞 +1 724 389 7564
📧 support@pentzerdeals.site
